Insurance Account Manager

2 weeks ago


Matawan, New Jersey, United States USI Holdings Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Insurance Account Manager to join our team at USI Holdings Corporation. As an Insurance Account Manager, you will be responsible for managing complex commercial property and casualty accounts, developing and maintaining strong relationships with customers and prospects, and providing technical expertise in risk management and insurance solutions.

Key Responsibilities
  • Manage and grow a portfolio of commercial property and casualty accounts, including new business development and cross-selling opportunities.
  • Develop and execute comprehensive customer service plans that reflect the customer's business and risk management goals.
  • Provide technical expertise in risk management and insurance solutions, including advising customers on coverage products and risk control approaches.
  • Contribute to the development of new business opportunities and identify cross-selling opportunities with existing customers.
  • Manage client relationships to ensure retention and growth of book of business.
  • Provide technical support to Program Managers, including analyzing client needs, coverage forms, and quotations.
  • Respond to client requests for information, documents, and general insurance inquiries.
  • Respond to Underwriters' questions in a timely and professional manner.
  • Maintain a high degree of accuracy in agency management and document management systems.
  • Identify exposure to loss and recommend appropriate coverages.
  • May provide leadership and guidance to less experienced staff.
Requirements
  • 7+ years of insurance experience.
  • High school diploma or graduate equivalent degree required.
  • Experience managing complex commercial property and casualty accounts.
  • Experience developing and maintaining strong working relationships with customers and prospects.
  • Experience effectively marketing to carriers and customers.
  • Proficient in MS Office suite of products.
  • Excellent verbal, written, and interpersonal communication skills.
  • Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions.
  • Solid problem-solving skills.
  • Ability to work effectively in a team environment and across all organizational levels.
Preferred Qualifications
  • State Property & Casualty insurance license.

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