Customer Service Representative NY Branch
7 days ago
Trustco Bank is seeking a skilled Teller to join our team in Catskill, NY. This full-time position offers a competitive salary and the opportunity to work in a dynamic banking environment.
About the Role
We are looking for a motivated individual to provide exceptional customer service and support to our clients. As a Teller, you will be responsible for handling various financial transactions, including cashing checks, accepting deposits, and issuing money orders. You will also have the opportunity to cross-sell our products and services, helping customers achieve their financial goals.
Key Responsibilities
* Provide excellent customer service, ensuring that all clients receive a positive experience
* Process various financial transactions, including cashing checks, accepting deposits, and issuing money orders
* Cross-sell Trustco Bank's products and services, promoting financial wellness among our clients
* Maintain accurate records and reports, ensuring compliance with regulatory requirements
Requirements
To be successful in this role, you will need:
* A High School Diploma or equivalent education
* Previous customer service experience, preferably in a banking environment
* Strong communication skills, both verbal and written
* Ability to work well under pressure, managing multiple tasks simultaneously
What We Offer
In return for your hard work and dedication, we offer a competitive salary of approximately $45,000 per year, based on industry standards and location. Additionally, you will have access to ongoing training and development opportunities, helping you grow professionally and personally. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
About Trustco Bank
Trustco Bank is a leading financial institution committed to providing personalized banking solutions to our clients. With a strong focus on community involvement and customer satisfaction, we strive to build long-term relationships with our clients, helping them achieve their financial goals.
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