Customer Account Experience Specialist

1 week ago


Catskill, New York, United States Rent-A-Center Full time

About Rent-A-Center

We are a dynamic company offering a unique customer experience. Our team is dedicated to providing high-quality goods that enhance our customers' quality of life.

Job Summary

We are seeking a Customer Account Representative to join our team. As a Customer Account Representative, you will provide friendly, top-notch customer experiences through "white glove" service in our stores and in customers' homes. You will also be responsible for delivering products safely and efficiently, maintaining an inviting store environment, and providing excellent customer service.

Key Responsibilities

  • Provide exceptional customer service through "white glove" service in our stores and in customers' homes
  • Deliver products safely and efficiently, following all handling and transportation procedures
  • Maintain an inviting store environment, ensuring organized product displays and cleanliness
  • Refurbish merchandise to like-new condition and keep the showroom dusted, vacuumed, and organized

Requirements

To be successful in this role, you must have a high school diploma or equivalent, be at least 18 years old, and possess a valid state driver's license with a good driving record. You will be required to lift and move heavy items and merchandise, so physical stamina is essential. Great communication and customer service skills are also required.

Benefits

We offer a competitive salary range of $15.17 - $17.85 per hour, paid time off, Sunday off, and a comprehensive benefits package including medical, dental, vision, life insurance, and a 401(k) savings plan with company match.

What We Offer

We value our employees and offer a range of benefits to support their well-being and career growth. These include:

  • Paid Time Off and Sunday Off
  • Award-Winning Culture with Opportunities to Advance
  • Great Benefits: Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short-Term Disability, Long-Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with Company Match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan


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