Hotel Operations Manager
4 days ago
About Colwen Hotels: As a leading hospitality group, we take pride in our commitment to delivering outstanding guest experiences and fostering a culture of excellence among our associates. Our portfolio of award-winning hotels spans 10 states, with a focus on providing exceptional service and creating memorable experiences for our guests.
Responsibilities and Requirements:
- Oversee the day-to-day activities of the front desk team, ensuring that all tasks are completed efficiently and effectively.
- Train and supervise front office associates, emphasizing excellent customer service and adherence to company standards.
- Process guest arrivals and departures, verify billing, create reservations, and handle special requests in a timely and professional manner.
- Demonstrate knowledge of local attractions and hotel amenities to assist guests with their needs.
- Maintain open communication with direct reports and management to ensure a positive and productive work environment.
- Investigate and resolve guest complaints promptly, addressing any issues or concerns.
- Analyze financial transactions and monitor budgets to ensure accurate record-keeping and effective cost control.
- Conduct regular process reviews to identify areas for improvement and implement changes as needed.
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Hotel Reception Supervisor
4 days ago
Brighton, United States Colwen Hotels Full timeThe estimated annual salary for this Front Desk Supervisor role is around $60,000. As a Front Desk Supervisor at Colwen Hotels, you will be responsible for managing the day-to-day operations of the Front Office, ensuring that associates meet business expectations and consistently deliver exceptional guest experiences. You will work closely with the Front...
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Brighton, United States Colwen Hotels Full timeCompany Overview: AC Hotel Cleveland Circle is a Colwen Hotels Property that offers an exceptional work environment for its team members. With 40 hotels operating across 10 states, we prioritize guest satisfaction and provide exciting career advancement opportunities.We're committed to cultivating ideas and empowering individuals to bring forward-thinking...
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Housekeeper - AC Hotel Cleveland Circle
5 months ago
Brighton, United States Colwen Hotels Full timeAC Hotel Cleveland Circle, a Colwen Hotels Property, is seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.Colwen Hotels is a hospitality group built on hard work, character, and...
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Night Auditor
4 months ago
Brighton, United States Colwen Hotels Full timeAC Cleveland Hotel, a Colwen Hotels property, is seeking a friendly and detail orientated Night Auditor to join our team. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests and maintaining the cleanliness and appearance of the front desk area. Colwen Hotels is a hospitality...
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Front Desk Associate
3 weeks ago
Brighton, United States Colwen Hotels Full timeAC Hotel Cleveland Circle, a Colwen Hotels property, is seeking a friendly, customer service focused Front Desk Associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous...
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Front Desk Associate
4 months ago
Brighton, United States Colwen Hotels Full timeAC Hotel Cleveland Circle, a Colwen Hotels property, is seeking a friendly, customer service focused Front Desk Associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous...
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Housekeeper - AC Hotel Cleveland Circle
4 months ago
Brighton, United States Colwen Hotels Full timeAC Hotel Cleveland Circle, a Colwen Hotels Property, is seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards. Colwen Hotels is a hospitality group built on hard work, character, and...
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Cleanliness Expert
4 days ago
Brighton, United States Colwen Hotels Full time**Job Title:** Cleanliness Expert - Hotel Environment**Estimated Salary:** $42,000 - $58,000 per yearAbout AC Hotel Cleveland CircleWe are seeking highly motivated and detail-oriented housekeepers to join our team at AC Hotel Cleveland Circle. As a Cleanliness Expert - Hotel Environment, you will be responsible for ensuring the highest standards of...
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Front Desk Supervisor
1 month ago
Brighton, United States Colwen Hotels Full timeAC Hotel Cleveland Circle, is seeking an engaging, friendly, and detail-oriented Front Desk Supervisor to join our team. This individual will be directly responsible for the Front Desk and Night Audit teams with a focus on guest and associate satisfaction. Successful candidates will have previous Front Desk Experience, strong customer service focus, and the...
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Full Time Night Auditor
2 weeks ago
Brighton, United States Colwen Hotels Full timeAC Cleveland Hotel, a Colwen Hotels property, is seeking a friendly and detail orientated Full Time Night Auditor to join our team. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests and maintaining the cleanliness and appearance of the front desk area. Colwen Hotels is a...
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Front Desk Associate
3 weeks ago
Brighton, United States Colwen Hotels Full timeOperate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure. Provide exceptional guest service Efficiently manages the operations of the front desk, ensure check in and Hotel, Front Desk Associate, Front Desk, Associate
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Hotel Room Maintenance Professional
2 weeks ago
Brighton, United States Colwen Hotels Full timeSalary Information: Based on industry standards and location, we estimate this role's annual salary to be around $35,000-$45,000, depending on qualifications and experience. This compensation package reflects the value we place on our team members' hard work and dedication to providing exceptional guest experiences.Key Responsibilities: As a Housekeeper,...
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Accommodation Attendant
2 weeks ago
Brighton, United States Colwen Hotels Full timeJob Requirements: To excel as a Housekeeper, you'll need prior experience as a cleaner or housekeeper, preferably in a hotel setting. You must be detail-oriented, thorough, and discreet, with a strong ability to work independently and maintain high-quality performance. Additionally, you should possess excellent time management and prioritization skills, as...
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General Manager
1 month ago
Brighton, United States Marriott Full timeJob Number 24152713 Job Category Property Leadership Location Courtyard Detroit Brighton, 7799 Conference Center Drive, Brighton, Michigan, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Additional Information: This hotel is owned and operated by an independent franchisee, Nofar Hotels. The franchisee is a...
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Front Desk Manager
4 days ago
Brighton, United States Colwen Hotels Full timeColwen Hotels is a dynamic hospitality group with a portfolio of award-winning hotels. We are seeking an experienced Front Desk Supervisor to join our team in Cleveland Circle. This role will focus on guest and associate satisfaction, requiring strong leadership skills, excellent customer service, and the ability to train and grow associates.About the...
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Financial Operations Specialist
2 weeks ago
Brighton, United States Colwen Hotels Full timeColwen Hotels Career OpportunityWe are seeking a highly skilled Night Auditor to join our team at the AC Cleveland Hotel. As a Night Auditor, you will play a critical role in ensuring the accuracy of financial transactions and maintaining the highest level of guest satisfaction.About the JobThe Night Auditor is responsible for balancing hotel transactions,...
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Production Operations Manager
1 week ago
Brighton, Michigan, United States MJ Recruiters LLC Full time**Job Title:** Production Operations Manager**Location:** Brighton, MI**Salary:** Estimated $90,000 - $120,000 per yearWe are seeking an experienced Production Operations Manager to lead our manufacturing team in Brighton, MI. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of the plant, ensuring...
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Facilities Operations Manager
2 weeks ago
Brighton, Colorado, United States Pedcor Companies Full timePedcor Management Corporation is committed to providing exceptional living spaces for its residents. As part of this commitment, we are seeking a skilled Facilities Operations Manager to oversee the maintenance and upkeep of our properties.About the JobThe successful candidate will be responsible for managing the maintenance team, ensuring that all...
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Store Operations Manager
4 days ago
Brighton, Colorado, United States Natural Grocers Full timeJob Title:Store Operations ManagerAbout the Role:We are seeking a highly motivated and organized Store Operations Manager to join our team at Natural Grocers. In this role, you will be responsible for ensuring the successful operation of our front end by cashiering, training, directing, and monitoring cashiers.The ideal candidate will have excellent customer...
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PACU Operations Manager
1 month ago
Brighton, United States Mass General Brigham Full timeAbout the Job">Mass General Brigham is seeking an experienced professional to serve as a PACU Operations Manager in our Perianesthesia department. As a key member of our team, you will be responsible for overseeing the efficient flow and movement of patients through the department, ensuring seamless communication with nursing management, anesthesia floor...