Front Desk Associate
3 months ago
Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states.
General Responsibilities:
- Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure.
- Provide exceptional guest service
- Efficiently manages the operations of the front desk, ensure check in and check out is timely
- Warmly and professionally welcome all guests
- Process guest check-in: confirm reservations, assign guest rooms
- Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency
- Ensure that all complaints regarding service and/or accommodations are investigated and resolved
- Maintain knowledge of hotel policies including rates, discounts, special offers and community events
- Maintain knowledge of upcoming events, local area, and hotel offerings
- Ensure prompt delivery of billing to guests
- Process all payments types e.g. charges, cash, checks, debit or credit cards
- Discreetly handle confidential guest information
- Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns
- Ensure lobby and shared areas are neat and orderly
- Adhere to all Colwen and brand standards
- Maintain STRICT key controls
- Perform other related duties as assigned, you may be required to perform a variety of different job duties and functions in various departments during the course of a shift
- One year of related experience, hotel preferred
- Prior Marriott brand experience preferred
- Excellent verbal and written communications skills
- Strong organizational skills and attention to detail
- Superior interpersonal and customer service sills, ability to deal with difficult guests
- Familiarity with local area, ability to provide directions and maps to local attractions and destinations
- Proficient with Microsoft Office Suite and common computer software programs
- Ability to learn computer software programs and operate property management system
- Willingness to work 7-day rotational work schedule including nights, weekends, and holidays
- Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide-Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401K Plan - Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts - Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
Colwen Hotels is an equal opportunity employer. EOE M/F/D/V
-
Front Desk Supervisor
5 days ago
Brighton, United States Colwen Hotels Full timeAC Hotel Cleveland Circle, is seeking an engaging, friendly, and detail-oriented Front Desk Supervisor to join our team. This individual will be directly responsible for the Front Desk and Night Audit teams with a focus on guest and associate satisfaction. Successful candidates will have previous Front Desk Experience, strong customer service focus, and the...
-
Night Auditor
3 months ago
Brighton, United States Colwen Hotels Full timeAC Cleveland Hotel, a Colwen Hotels property, is seeking a friendly and detail orientated Night Auditor to join our team. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests and maintaining the cleanliness and appearance of the front desk area. Colwen Hotels is a hospitality...
-
Cart & Janitorial Associate
3 months ago
Brighton, United States Walmart Full timeWalmart - 7101 E 128th Ave - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...
-
Cart & Janitorial Associate
3 months ago
Brighton, United States Walmart Full timeWalmart - 60 W Bromley Ln - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as...
-
Retail Store Associates and Stockers
6 months ago
Brighton, United States Big Lots Full timeBig Lots! - 893 S Kuner Rd [Retail Sales / Team Member] As a Store Associate at Big Lots!, you'll: Greet and assist customers as needed in order to maintain the highest level of customer service; Maintain and operate point-of-sale systems efficiently and accurately; Drive customer loyalty program participation; Perform daily front-end maintenance including...
-
Retail Cleaning Associate
1 month ago
Brighton, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
Retail Store Cleaning Associate
6 months ago
Brighton, United States TJ Maxx Full timeJOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing,...
-
Stock Associate
4 weeks ago
Brighton, United States Knitwell Group Full timeAbout us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...
-
Administrative Assistant
1 week ago
Brighton, United States Qualified Staffing Full timeJob DescriptionJob DescriptionDo you have experience as an Administrative Assistant? Have knowledge in Accounting? We have a client looking in the Brighton area who is looking for a Administrative Assistant/Finance clerk. This position would be Monday-Friday 8am-5pm. The client is a leading industrial lubricants and coatings manufacturer. Pay would start...
-
Assistant Store Manager
1 week ago
Brighton, United States Extra Space Storage Full timeAccurate Pay Range:$17.00 - $19.00As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the largest self storage company in the United States by store count,...
-
Patient Service Representative
1 month ago
Brighton, United States Mass General Brigham Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.Key ResponsibilitiesCoordinate patient registration, scheduling, and insurance verificationProvide...
-
Sanitation Clerk
2 months ago
Brighton, United States Kroger Full timeJob DescriptionMaintain safe and sanitary conditions throughout the store in adherence to company standards and health department regulations. Clean and maintain exterior front entrance and sidewalk conditions, practice safe food handling procedure, and provide customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity,...
-
Housekeeper - AC Hotel Cleveland Circle
4 months ago
Brighton, United States Colwen Hotels Full timeAC Hotel Cleveland Circle, a Colwen Hotels Property, is seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.Colwen Hotels is a hospitality group built on hard work, character, and...
-
Sanitation Clerk
2 months ago
Brighton, United States Kroger Full timeJob Description Maintain safe and sanitary conditions throughout the store in adherence to company standards and health department regulations. Clean and maintain exterior front entrance and sidewalk conditions, practice safe food handling procedure, and provide customer service. Demonstrate the company's core values of respect, honesty, integrity,...
-
Housekeeper - AC Hotel Cleveland Circle
3 months ago
Brighton, United States Colwen Hotels Full timeAC Hotel Cleveland Circle, a Colwen Hotels Property, is seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards. Colwen Hotels is a hospitality group built on hard work, character, and...
-
Energy Product Manager
4 weeks ago
Brighton, United States New Balance Athletics, Inc. Full timeWho We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders...
-
Patient Service Representative
3 weeks ago
Brighton, United States Mass General Brigham Full timeDescription: Primary Location: SRH Boston Landing - Sports PT Shift: Day Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients...
-
Patient Service Representative
2 weeks ago
Brighton, United States Mass General Brigham Full timeDescription: Primary Location: SRH Boston Landing - Sports PT Shift: Day Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients...
-
Patient Service Representative
2 months ago
Brighton, United States Mass General Brigham Full timeDescription: Primary Location: Shift: Schedule: Bonus:Summary Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake,computerized registration, scheduling of patients and verifying the...
-
MRI Technologist
4 weeks ago
Brighton, United States Intermountain Healthcare Full timeJob Description:Job Description SummaryMRI Technologists at Intermountain Health are committed to providing patient centered care while demonstrating our values of Integrity, Trust, Excellence, Accountability, and Mutual Respect. If you are interested in contributing to our mission of helping people live the healthiest lives possible- come join our team!To...