Beneficiary Services Representative

2 weeks ago


Portsmouth, Virginia, United States HealthCare Resolution Services Full time
Job Summary

We are seeking a highly skilled and experienced Beneficiary Services Representative to join our team at HealthCare Resolution Services. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring that their needs are met and their benefits are processed efficiently.

Key Responsibilities
  • Provide administrative support to the Physical Evaluation Board Liaison Officer (PEBLO) team, ensuring that all tasks are completed accurately and on time.
  • Assist with the processing of disability claims, ensuring that all necessary documentation is obtained and that claims are processed in a timely manner.
  • Communicate with clients, providing them with updates on the status of their claims and addressing any concerns they may have.
  • Collaborate with other team members to ensure that all tasks are completed efficiently and effectively.
  • Perform other duties as assigned by the PEBLO team leader.
Requirements
  • Associate's degree in business administration, management, or a related field.
  • Two years of experience in a related field, preferably in a disability evaluation or claims processing environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of disability evaluation systems and processes.
Benefits
  • Medical, dental, and vision insurance.
  • 401(k) plan with employer match.
  • Paid holidays and vacation time.
  • Opportunities for professional growth and development.


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