Color Solutions Engineer

2 weeks ago

Lawrence Twp, United States Datacolor Full time

We are in search of a talented Color Solutions Engineer. In this role, you will leverage your extensive expertise in Datacolor products to effectively train and implement our solutions at client sites. This position is crucial for ensuring client satisfaction by delivering exceptional support and serving as a bridge between our color laboratory and customers. Your efforts will significantly improve the accuracy and efficiency of color processes across diverse sectors. This role allows for flexibility with remote work and requires considerable travel throughout North America.

Key Responsibilities:

The responsibilities of this position include, but are not limited to:

  • Deploy and instruct clients on the use of Datacolor equipment, including color matching and quality control software at various locations.
  • Provide ongoing support via phone, email, and web platforms, assisting in resolving color-related challenges faced by clients.
  • Support the sales team by showcasing our software solutions to prospective clients and aiding them in achieving their desired outcomes.
  • Help organize color seminars, customer training sessions, and webinars, with the potential to present to larger audiences over time.
  • Act as a communication link between the color lab and clients as necessary, including defining and submitting Statements of Work (SOW), following up on project timelines, and addressing any concerns.
Qualifications:
  • 2-6 years of industry experience in color management (a relevant degree in fields such as Textile, Paint, Plastic, or Printing will be considered).
  • Proficient in Windows Software, with a solid understanding of PC applications (Microsoft Office, Windows).
  • A Bachelor's degree is preferred, although equivalent industry experience will be taken into account.
  • Willingness to travel approximately 50% of the time (this may vary). Some travel may occur during personal time.
  • Must be a collaborative team player while also capable of working independently.
  • Exceptional presentation and communication skills are essential.
  • A six-month trial period will be required to meet Application Specialist qualifications.
  • Familiarity with Color Matching and Color Quality Control Systems (preferably Datacolor).
  • Experience in the Paint industry is preferred, along with knowledge in Plastic or Ink sectors.
Location:

This position is based in a hybrid or remote capacity with extensive travel throughout North America.

Core Values:

Embrace and embody Datacolor's core values of Customer Focus, Execution, Ownership, Teamwork, Learning, Ethics, and Passion.

Benefits:

Datacolor provides a comprehensive benefits package that includes:
  • Excellent health, dental, and vision insurance options.
  • Paid Time Off.
  • Opportunities for community volunteerism.
  • Annual bonus potential.
  • Company-matched 401k.
  • Company-sponsored employee events.

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