Part-Time Administrative Support Specialist

2 months ago


Honolulu, Hawaii, United States JACO Rehab LP Full time
Position Title: Administrative Support Specialist
Department: Front Desk Operations
Shift: To Be Determined. Availability: May include evenings and weekends.
Openings: 1
Compensation: $16-$20 per hour based on experience.

JACO Rehab LP, a leading physical therapy clinic in Oahu, is in search of an ENTHUSIASTIC and DEDICATED Administrative Support Specialist for part-time employment. We are seeking POSITIVE and customer-focused individuals to join our vibrant and diverse team. The ideal candidate will thrive in a dynamic environment, enjoy collaborative work, and be driven by a passion for assisting others. We are committed to providing comprehensive training to ensure your success in this role while enhancing your interpersonal and customer service skills.

Key Responsibilities:
  • Manage appointment scheduling for over 20 physical therapists across multiple clinics through phone and in-person interactions.
  • Utilize our electronic medical records system to document appointment details.
  • Greet clients upon arrival and express gratitude upon their departure.
  • Professionally handle incoming calls.
  • Coordinate communication with referring providers and internal staff.
  • Direct billing inquiries to the appropriate department.
  • Perform various clerical tasks such as faxing, scheduling, and scanning efficiently and accurately.
  • Register new patients and prepare their medical charts.
  • Ensure compliance with all insurance policies and procedures.
  • Process payments for services rendered.
  • Notify physical therapists of patient arrivals.

Qualifications:
  • Successful performance of essential duties is required.
  • Reasonable accommodations may be provided for individuals with disabilities.

Education and Experience:
  • High school diploma or equivalent (GED) required; BA or BS preferred.
  • Minimum of 1 year of customer service experience, ideally in a healthcare setting.
  • Proficient in reading, understanding, and interpreting written instructions and correspondence.
  • Computer skills including proficiency in Mac OS and Microsoft Office applications such as Word and Excel.

Benefits:
  • Comprehensive medical, vision, and dental coverage after qualifying hours.
  • Over two weeks of paid vacation annually.
  • Generous 401k plan.
  • Wellness benefits including gym and childcare reimbursements.
  • Opportunities for monthly bonuses.
  • Career advancement and continuing education opportunities.

About JACO Rehab LP:

At JACO Rehab, our mission is to EMPOWER patients through personalized, innovative, and intelligent care. We are dedicated to delivering exceptional patient experiences and exceeding expectations in physical therapy.



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