Part-Time Administrative Support Specialist
2 months ago
Department: Front Desk Operations
Shift: To Be Determined. Availability: May include evenings and weekends.
Openings: 1
Compensation: $16-$20 per hour based on experience.
JACO Rehab LP, a leading physical therapy clinic in Oahu, is in search of an ENTHUSIASTIC and DEDICATED Administrative Support Specialist for part-time employment. We are seeking POSITIVE and customer-focused individuals to join our vibrant and diverse team. The ideal candidate will thrive in a dynamic environment, enjoy collaborative work, and be driven by a passion for assisting others. We are committed to providing comprehensive training to ensure your success in this role while enhancing your interpersonal and customer service skills.
Key Responsibilities:
- Manage appointment scheduling for over 20 physical therapists across multiple clinics through phone and in-person interactions.
- Utilize our electronic medical records system to document appointment details.
- Greet clients upon arrival and express gratitude upon their departure.
- Professionally handle incoming calls.
- Coordinate communication with referring providers and internal staff.
- Direct billing inquiries to the appropriate department.
- Perform various clerical tasks such as faxing, scheduling, and scanning efficiently and accurately.
- Register new patients and prepare their medical charts.
- Ensure compliance with all insurance policies and procedures.
- Process payments for services rendered.
- Notify physical therapists of patient arrivals.
Qualifications:
- Successful performance of essential duties is required.
- Reasonable accommodations may be provided for individuals with disabilities.
Education and Experience:
- High school diploma or equivalent (GED) required; BA or BS preferred.
- Minimum of 1 year of customer service experience, ideally in a healthcare setting.
- Proficient in reading, understanding, and interpreting written instructions and correspondence.
- Computer skills including proficiency in Mac OS and Microsoft Office applications such as Word and Excel.
Benefits:
- Comprehensive medical, vision, and dental coverage after qualifying hours.
- Over two weeks of paid vacation annually.
- Generous 401k plan.
- Wellness benefits including gym and childcare reimbursements.
- Opportunities for monthly bonuses.
- Career advancement and continuing education opportunities.
About JACO Rehab LP:
At JACO Rehab, our mission is to EMPOWER patients through personalized, innovative, and intelligent care. We are dedicated to delivering exceptional patient experiences and exceeding expectations in physical therapy.
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