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Technical Services Manager
2 months ago
We are seeking a highly skilled Technical Services Manager to join our team at GCC. As a key member of our organization, you will be responsible for providing technical assistance in safety, cement quality, and process to internal and external customers.
Key Responsibilities- Develop and maintain systems and processes to ensure that all manufactured cement products meet customer specifications and expectations.
- Promote the use of GCC products through active membership in professional organizations and societies.
- Coordinate quality and performance dialogue between GCC's plants and the marketplace through regularly scheduled quality meetings.
- Study and analyze significant trends in the performance of all competing cements in the marketplace and present findings to GCC Management.
- Present technical information to informed audiences on concrete mix designs, concrete characteristics, and applications.
- Provide technical services to clients relating to the use of GCC products.
- Build relationships and maintain trust with customers.
- Propose changes in processes or use of materials and services that would result in cost reduction or improvement in operations.
- Provide technical training to employees of customers and to employees of GCC.
- Bachelor's degree in engineering, construction management, chemical engineering, or associated sciences.
- Minimum 10 years of experience in manufacturing or construction-related environment.
- Demonstrated ability to create and make formal presentations.
- Demonstrated proficiency in statistical process control techniques.
- Demonstrated effective written and oral communication skills.
- Demonstrated proficiency with personal computer and software packages.
- Demonstrated ability to plan and organize and to work independently.
At GCC, we value our employees and offer a competitive benefits program, including paid time off, medical, dental, vision, short and long-term disability insurance plans, and a 401K.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation.
