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Retail Store Operations Manager

2 months ago

Sanford North Carolina, United States Lowes Foods Full time

Job Summary:

We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at Lowes Foods. As a Co-Manager, you will be responsible for the effective and profitable operation of the assigned retail store, including the development of all hosts assigned to that store.

Key Responsibilities:

  • Assist the store manager in implementing an in-store sales-building culture that ensures growth through the execution of company merchandising programs and weekly sales plans in each department, planning and executing weekly sales themes, and ensuring in-stock conditions throughout the store.
  • Provide for desired levels of guest satisfaction, courtesy, and service throughout the store, with special emphasis on our front-end fast service commitment.
  • Accountable for achieving budgeted financial results in assigned area of responsibility and assists store manager in achieving total store results.
  • Protect company assets: merchandise, cash, facilities, and equipment. Conduct weekly manager audits on front-end, DSD receiving, and pricing. Assist the manager to ensure all required shrink functions are performed.
  • Effectively control store variable expenses, including achieving budgeted wage percent.
  • Assist in the staffing of the store, including forecasting of needs, recruitment, and training. Additionally, build a talent planning bench for the store, including developing and executing development plans for all hi-potential and promotable individuals.
  • Ensure direct reports understand expectations for performance, holds them accountable to achieve budgeted results, and meets with them to review performance and provide feedback (ongoing and annual performance appraisal).
  • Constant awareness and reaction to store conditions through frequent and detailed store walks.
  • Effectively train and develop store management team, especially department managers, to ensure Lowes Foods has the necessary bench for our growth. Acts as a resource for these leaders in their roles.
  • Ensure sanitation and food safety standards are maintained throughout the store (as measured through internal and external sources).
  • Create an atmosphere that ensures positive store morale through effective supervisory treatment and recognition. The workforce should be enthusiastic, guest-focused, and embedded in a selling culture.
  • Provide and facilitate effective communications to Store Manager, Field Merchandisers, and store hosts.
  • Ensure stores are run in compliance with company standards (as measured by ALI audits).
  • Ensure compliance with all federal, state, and local statutes, regulations, and company policies.
  • Maintain a safe facility for guests and hosts.

Qualifications:

  • Possess the knowledge and skills generally associated with a Bachelor's degree plus 1-2 years supermarket management experience.