Diesel Shop Service Advisor Position

1 month ago


Denver, Colorado, United States Wiers Full time
About the Role

We are seeking a skilled Service Advisor to join our team at Wiers, a leading provider of fleet maintenance and repair solutions. As a Service Advisor, you will be the primary point of contact for our clients seeking diesel engine services.

Key Responsibilities
  • Assign work to qualified technicians and dispatches and assigns work with instructions to technicians
  • Create written documentation regarding customer concerns and invoices completed repair orders prior to releasing the vehicle
  • Effectively utilize business systems to look up parts and invoice parts, and obtain authorization and ensure documents are signed prior to releasing the trucks to customer
  • Follow up with the parts department to ensure that all needed parts are ordered and confirm estimated delivery date
  • Build positive and enduring relationships with customers for repeat business
Requirements
  • Minimum 3 years' experience in truck service and repair work
  • Minimum 5 years' experience in administrative and clerical work
  • Ability to ensure process compliance and excellent time management and goal-setting skills
  • Positive and friendly attitude, considerate and emotionally intelligent
What We Offer
  • Competitive salary and comprehensive benefits package, including medical, dental, and vision insurance, short-term disability insurance, and 401(k) retirement plan with matching contribution
  • Opportunities for professional growth and development, including continuous training and career advancement opportunities
  • A collaborative and dynamic work environment that values communication, collaboration, and respect
Why Work at Wiers?

We value a CAN-DO attitude, commitment to learn, team players, self-starters with attention to detail, and a high level of professionalism and integrity. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at Wiers.



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