Diesel Shop Service Advisor
3 weeks ago
We are seeking a skilled Diesel Shop Service Advisor to join our team at Wiers. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring smooth operations.
Key Responsibilities:
- Assign work to qualified technicians
- Dispatch and assign work with instructions to technicians
- Create written documentation regarding customer concerns
- Invoice completed repair orders prior to releasing the vehicle
- Utilize business systems to look up parts and invoice parts
- Obtain authorization and ensure documents are signed prior to releasing the trucks to customers
- Follow up with the parts department to ensure all needed parts are ordered and confirm estimated delivery dates
- Build positive and enduring relationships with customers for repeat business
Requirements:
- Minimum 3 years' experience in truck service and repair work
- Minimum 5 years' experience in administrative and clerical work
- Ability to ensure process compliance
- Excellent time management and goal-setting skills
- Positive and friendly attitude
- Considerate and emotionally intelligent
What We Offer:
- Competitive hourly pay starting at $28-$32
- Up to 2 weeks' vacation in the first year and 3 weeks starting in the fourth calendar year
- Seven paid holidays
- Variable compensation opportunities
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with matching contribution
- Fitness membership reimbursement
- Safety boots and glasses reimbursement
- Company-paid uniforms
About Wiers:
We are a premier provider of fleet maintenance and repair solutions, serving businesses nationwide. Our dedication to innovation and excellence has earned us a reputation as an industry leader in fleet service. We are passionate about keeping commercial vehicles on the road and supporting businesses and communities across the country.
Why Work at Wiers?
We believe in investing in our people because we know that our team members are the driving force behind our success. We offer a collaborative environment, professional growth opportunities, and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about fleet maintenance and repair, we encourage you to apply for this exciting opportunity.
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