Technical Support Specialist

23 hours ago


Everett, Massachusetts, United States RANDYS Worldwide Full time
About the Role: As a Technical Support Specialist at RANDYS Worldwide, you will be responsible for responding to customer inquiries and resolving issues in a timely and efficient manner. This is an excellent opportunity to develop your technical skills and provide top-notch support to our clients.

Key Responsibilities:
  • Take inbound calls and respond to customer emails, addressing their concerns and providing solutions.
  • Utilize various internal company reports to identify trends and resolve customer issues effectively.
  • Collaborate with other departments to address customer requests or complaints.
What We Offer:
  • Competitive salary of $19-21 per hour.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.

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