Senior Specialist, Federal ServiceNow Business Analyst

3 weeks ago

Hartford, Connecticut, United States KPMG Full time
Business Title:
Senior Specialist, Federal ServiceNow Business Analyst

Requisition Number:

Function:
Advisory

Area of Interest:

State:

CT

City:
Hartford

Description:
KPMG's Advisory practice is a rapidly growing area, driven by client demand and a collaborative team-driven culture. Our professionals must be adaptable and thrive in a dynamic environment. At KPMG, our people are our top priority, with a wealth of learning and career development opportunities, a world-class training facility, and leading market tools. We ensure our people continue to grow both professionally and personally.

With a strong team connection, you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility to find new areas of inspiration and expand your capabilities.

KPMG is seeking a Senior Specialist to join our Federal Advisory practice.

Responsibilities:

Perform BA functions such as:
conduct business needs identification, business analysis planning, stakeholder analysis and change activities, and requirements analysis and design definition

Lead business process definition, re-engineering, improvement and gap analysis of current/to-be processes with key customer sponsors and stakeholders

Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date

Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level

Serve as a liaison between business owners, end users, and IT partners ensuring cohesive approach, comprehensive solutions, and excellence in delivery; Work with stakeholders, focus groups and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements

Create Wireframes / Mockups for the user stories, develop and maintain user stories leveraging ServiceNow and communicate requirements so that development teams can work effectively, and ensure areas of complexity are understood and investigated appropriately to review opportunities, blockers, problems, and issues that arise; Analyze and verify requirements against existing and planned product capabilities

Qualifications:
A minimum of three years of ITSM or ServiceNow project management experience; U.S. Federal government consulting experience preferred

Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university

Experience using Agile methodologies

Familiarity with implementing solutions on the ServiceNow platform

Solid understanding of Agile processes and methodologies, including the ability to properly write users stories and breaking down large stories into component parts

Experience of using business analysis tools/techniques to design and deliver business change

Experience with requirements elicitation or the configuration of the ServiceNow platform

Strong engagement, communication and facilitation skills, including presentation and influencing skills

Ability to travel as required to support firm engagements

Applicant must possess a U.S. Government Secret clearance

KPMG complies with all local/state regulations regarding displaying salary ranges.

If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed.

Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations.

In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle.

Available benefits are based on eligibility.

Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health.

Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year.

Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday.

Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work ) '.

Follow this link to obtain salary ranges by city outside of CA: LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring.

All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws.

The attached link ' 'contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.

No phone calls or agencies please.


KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law.

In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled.

Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

GL: 5

GF: 15306

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