Business Systems Analyst

4 weeks ago

Hartford, Connecticut, United States Softpath System Full time
Job Description

The Department of Children and Families is seeking a highly skilled Business Analyst to join their team. As a Business Analyst, you will play a critical role in the development and implementation of the next generation Comprehensive Child Welfare information system.

You will work closely with the DCF IS CSM and IT QA Manager to analyze business processes, identify areas for improvement, and develop solutions to meet the requirements of the next generation CCWIS application.

The ideal candidate will have extensive experience in Child Welfare, Business Process Mapping, SACWIS, Data Quality, Federal regulations, and State regulations. They will also have experience working with high-level internal and external agency management, as well as experience with Lean and Agile methodologies.

The Business Analyst will be responsible for documenting business processes, developing request for proposals, and working with other Connecticut state agencies, contracted third-party vendors, and federal agencies to establish new interface protocols.

Key responsibilities will include:

  • Documentation of current business processes and automation
  • Migration and implementation strategy
  • Development of request for proposals
  • Development of Federal plans and reports
  • Work with other Connecticut state agencies, contracted third-party vendors, and federal agencies to establish new interface protocols

The Business Analyst will also be responsible for managing business analysis, quality assurance, end-user training, and application implementation.

The ideal candidate will have a minimum of 5 years' experience demonstrating the following knowledge and skills:

  • Extensive experience and knowledge of Child Welfare, Business Process Mapping, SACWIS, Data Quality, Federal regulations, and State regulations
  • Experience working with high-level internal and external agency management
  • Experience with DCF Development Practices and Methodology
  • Experience with Lean and Agile methodologies
  • Understanding of the technical and business interdependencies that will exist between the legacy system and the modernized and upgraded application
  • Understanding of legacy Batch systems
  • Experience in the creation of detailed business requirements and business processes to meet the requirements of the next generation CCWIS application
  • Experience with Data Quality and planning and testing of automated CCWIS processes
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook)

The Business Analyst will work Monday - Friday, 8 AM - 5 PM (Hybrid) and will be responsible for complying with Vendor Qualification, DCF Child Protection Background Check, and DCF Non-disclosure Agreement.

The ideal candidate will be a team player with excellent communication and interpersonal skills, and will be able to work effectively in a fast-paced environment.

For more information, please contact Syndia Serrano-Urso, QA Manager, Information Systems.

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