ServiceNow ITBM Developer in Hartford, CT

3 weeks ago


Hartford, Connecticut, United States Centraprise Full time
Job Title:
ServiceNow ITBM Developer

Job Type:
Contract

Location :
Hartford, CT (Remote)

Job description:

Must Have:
Centraprise is seeking a skilled ServiceNow ITBM Developer to join our team. The ideal candidate will have hands-on experience in implementing APM, TPM, and PPM modules of ITBM. Certification in ServiceNow is a plus.

Key Responsibilities:

  • Develop and implement ServiceNow ITBM modules, including APM, PPM, and TPM.
  • Configure CMDB configurations and CSDM 4.0 Framework.
  • Experience in integrating ServiceNow with 3rd party tools using web-services (REST/SOAP) or other methodologies.
  • Develop Service Catalogs and integrate APM with other ServiceNow modules.
  • Expertise in ServiceNow Reporting, building custom reports and dashboards.
  • Create Configuration Management policies and procedures for tracking IT assets and licensing.
  • Configure and enhance all aspects of ServiceNow (Workflow, UI, client scripts, business rules, etc.).
  • Implement systems using Agile/Scrum methodology and maintain service level agreements (SLA) and monitor SLA workflows.

Requirements:

  • 7-9 years of experience with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment.
  • At least 6 years of experience in the IT Industry.
  • Well-versed with CMDB configurations and CSDM 4.0 Framework.
  • Experience in configuring various ServiceNow ITBM modules.
  • Developing Configuration item relationships for Business Capabilities, Information Objects, Business Applications, and Application Services.
  • Hands-on experience in developing Service Catalogs.
  • Experience in integrating ServiceNow with 3rd party tools using web-services (REST/SOAP) or other methodologies.
  • Working knowledge of integrating APM with other ServiceNow modules.
  • Experience with programming languages and databases, including HTML, CSS, JavaScript, and AngularJS.
  • Technical knowledge of various phases of applications, understanding business or app functions.
  • Expertise in ServiceNow Reporting, building custom reports and dashboards.
  • Create Configuration Management policies and procedures for tracking IT assets and licensing.
  • Configure and enhance all aspects of ServiceNow (Workflow, UI, client scripts, business rules, etc.).
  • Implement systems using Agile/Scrum methodology and maintain service level agreements (SLA) and monitor SLA workflows.
  • Good understanding of ITSM, ITOM, and ITAM ServiceNow Modules.

Preferred Skills:

  • Certified System Administrator.
  • Certified Application Developer.
  • CIS-Application Portfolio Management.


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