NYA Merchandise Sales Associate

3 weeks ago


New York, New York, United States Wildlife Conservation Society Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Sales Associate to join our team at the New York Aquarium. As a key member of our sales team, you will be responsible for preparing, promoting, and selling WCS store products while ensuring a safe, fun-filled, and educational experience for our guests.

Key Responsibilities
  • Sales: Sell WCS store products and increase sales through cross-selling and up-selling, demonstrating a strong understanding of product knowledge.
  • Service: Provide exceptional service to guests, including maintaining general knowledge of park exhibits and amenities, answering questions, and finding ways to create a positive and educational experience.
  • Operations: Maintain cleanliness and organization of assigned work areas, process all forms of payment through the point-of-sale system, and adhere to all WCS cash handling and inventory policies.
Qualifications
  • Minimum age of 16 years or older.
  • Prior cash handling experience preferred.
  • Customer service-oriented.
  • Basic verbal, written, computer, mathematical, and communication skills.
  • Proactive and outgoing nature, with the ability to multitask and work efficiently.
  • Dependable and reliable.
Perks of Working with Us
  • Free employee access to 5 Parks.
  • Complimentary Guest Park 5 Tickets + 1 Complimentary Parking (after 45 days).
  • Company-provided uniforms.
  • Park discounts on merchandise, food purchases, memberships, and daily complimentary meals.
  • Access to online learning and tuition discounts with Monroe College.
  • Earned Paid Sick Time (when reached a total of hours).
  • Employee Assistance Program.
  • Free banking.


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