NYA Merchandise Sales Associate
3 weeks ago
We are seeking a highly motivated and customer-focused Merchandise Sales Associate to join our team at the New York Aquarium. As a key member of our sales team, you will be responsible for preparing, promoting, and selling WCS store products while ensuring a safe, fun-filled, and educational experience for our guests.
Key Responsibilities- Sales: Sell WCS store products and increase sales through cross-selling and up-selling, demonstrating a strong understanding of product knowledge.
- Service: Provide exceptional service to guests, including maintaining general knowledge of park exhibits and amenities, answering questions, and finding ways to create a positive and educational experience.
- Operations: Maintain cleanliness and organization of assigned work areas, process all forms of payment through the point-of-sale system, and adhere to all WCS cash handling and inventory policies.
- Minimum age of 16 years or older.
- Prior cash handling experience preferred.
- Customer service-oriented.
- Basic verbal, written, computer, mathematical, and communication skills.
- Proactive and outgoing nature, with the ability to multitask and work efficiently.
- Dependable and reliable.
- Free employee access to 5 Parks.
- Complimentary Guest Park 5 Tickets + 1 Complimentary Parking (after 45 days).
- Company-provided uniforms.
- Park discounts on merchandise, food purchases, memberships, and daily complimentary meals.
- Access to online learning and tuition discounts with Monroe College.
- Earned Paid Sick Time (when reached a total of hours).
- Employee Assistance Program.
- Free banking.
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