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**General Manager
2 months ago
Barnes & Noble Education, Inc. is seeking a highly skilled and experienced retail operations leader to join our team as a General Manager. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of one or more bookstores, driving sales growth, and delivering exceptional customer experiences.
Key Responsibilities- Lead and manage a team of sales associates and managers to achieve sales targets and provide excellent customer service.
- Develop and implement effective sales strategies to drive revenue growth and increase customer loyalty.
- Manage store operations, including inventory management, visual merchandising, and loss prevention.
- Build and maintain strong relationships with campus partners, including faculty, staff, and students.
- Collaborate with the corporate office to implement company-wide initiatives and strategies.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Develop and implement plans to improve customer satisfaction and loyalty.
- 7+ years of supervisory experience in a retail setting, preferably in a bookstore or similar environment.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and campus partners.
- Ability to analyze sales data and make informed business decisions.
- Basic reading, writing, and accounting skills required.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Barnes & Noble Education, Inc. offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven retail operations leader looking for a new challenge, we encourage you to apply for this exciting opportunity.
