Loan Processing Associate
2 weeks ago
Position: Loan Processing Associate
Department: Loan Operations
Supervisor: Senior Vice President and Manager of Loan Operations
Summary: The Loan Processing Associate plays a vital role in executing routine and intermediate tasks associated with consumer and commercial loan applications. This position involves generating necessary loan documentation for various loan types, managing payments for consumer, commercial, and real estate loans, and maintaining accurate records. The associate is also responsible for fostering positive customer relationships and directing clients to the appropriate personnel for additional services. The Loan Processing Associate ensures that all deadlines are met, collaborates with other departments as required, and possesses comprehensive knowledge of loan servicing. Additionally, this role includes providing guidance and support to junior loan servicing specialists and other team members.
Compliance with all bank policies and procedures, as well as relevant state and federal banking regulations, is essential.
Key Responsibilities:
- Verify loan documentation requests and supporting materials for accuracy and completeness.
- Prepare and assemble loan documents (including Promissory Notes, Security Agreements, Mortgages, etc.) for a variety of loan categories, ensuring compliance with all applicable laws and bank policies.
- File necessary collateral documentation to secure the bank's interest (UCCs, Mortgages, etc.).
- Process loans and leases, apply payments, and conduct account maintenance using the bank's core system.
- Review daily transactions for accuracy, including booked loans and payments.
- Communicate effectively with lenders and administrative staff regarding loan or collateral issues.
- Maintain electronic records for documentation and compliance purposes.
- Research loan history and credit files as needed.
- Prepare bank-issued Letters of Credit and supporting documentation.
- Analyze incoming draws, ensuring proper approvals before disbursement.
- Manage cash management setups and modifications as per loan agreements.
- Print loan/lease coupon books as required.
- Close out paid loans and manage collateral releases as directed.
- Assist clients and loan officers with inquiries regarding account and loan balances.
- Deliver exceptional customer service and resolve issues within authority.
- Stay informed about loan accounting policies and procedures.
- Collaborate with insurance agents and manage escrow accounts to ensure compliance.
- Monitor collateral documentation to ensure timely receipt of necessary filings.
- Distribute daily and monthly loan reports and notices to relevant departments or clients.
- Perform additional duties as assigned.
Qualifications:
- Commitment to First National Bank's core values.
- Adherence to policies and procedures, maintaining strict confidentiality.
- Detail-oriented with strong organizational and problem-solving skills.
- Consistent and reliable attendance.
- Excellent communication skills, particularly over the phone.
- Ability to work collaboratively within a team environment.
- Proficiency in common technology, especially Microsoft Excel and Word.
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