Front of House Team Member

7 days ago


Asheville, North Carolina, United States Taco Boy Full time
About the Role

We are seeking a highly skilled and enthusiastic Hospitality Ambassador to join our team at Taco Boy. As a key member of our front-of-house team, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their dining experience is nothing short of exceptional.

Key Responsibilities
  • Greet Guests with a Smile: Welcome guests with a friendly and professional demeanor, setting the tone for a memorable dining experience.
  • Seat Guests with Ease: Efficiently manage table availability, ensuring guests are seated in a timely and comfortable manner.
  • Provide Exceptional Service: Guide guests to their tables, introduce them to their server, and ensure their needs are met throughout their visit.
  • Manage the Waitlist: Effectively manage the waitlist, ensuring a smooth flow of guests and minimizing wait times.
  • Assist with Bussing and Cleaning: Assist with light bussing and maintain the cleanliness of the dining area, ensuring a clean and safe environment for our guests.
  • Communicate with the Team: Foster clear communication with other hosts, servers, and managers, ensuring a seamless and efficient service.
  • Answer Phone Calls and Handle Carryout Orders: Answer phone calls, handle carryout orders, and provide excellent service over the phone, ensuring our guests receive the same level of service as those dining in.
Requirements
  • Strong Communication Skills: Possess excellent communication skills to effectively interact with guests and team members.
  • Time Management and Organization: Demonstrate strong time management and organizational skills to ensure smooth operations and efficient service.
  • Customer Service Expertise: Possess a genuine passion for creating positive experiences and delivering exceptional customer service.
  • Ability to Work in a Fast-Paced Environment: Remain calm, friendly, and enthusiastic even during busy moments, ensuring our guests receive the same level of service regardless of the situation.
What We Offer
  • Competitive Pay and Benefits: Enjoy a competitive salary and benefits package, including health insurance, paid time off, and tuition reimbursement.
  • Opportunities for Advancement: Take advantage of opportunities for career growth and advancement within our company.
  • A Fun and Supportive Work Environment: Join a fun and supportive team that is passionate about delivering exceptional customer service and creating a positive work environment.


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