Front Desk Representative
1 week ago
We are seeking a highly organized and customer-focused FRONT DESK REPRESENTATIVE to join our team at Livermore Residence Inn by Marriott. In this role, you will be responsible for providing exceptional guest service, managing front desk operations, and collaborating with colleagues to ensure seamless execution of hotel services.
Salary: $50,000 - $70,000 per year
About the Position:
- Respond to guest inquiries, resolve issues, and provide information about hotel services and amenities.
- Process guest arrivals and departures, manage room assignments, and handle check-in/check-out procedures.
- Monitor and maintain the front desk area, ensuring cleanliness and organization.
- Collaborate with housekeeping, maintenance, and other departments to address guest concerns and issues.
Requirements:
- Previous experience in customer service or hospitality (1-2 years)
- Diploma or degree in hospitality or a related field (an asset)
- Strong communication and problem-solving skills
Benefits:
- A competitive salary and benefits package, including health and dental coverage
- Opportunities for career advancement and professional growth within the company
- A comprehensive training program to support your success in this role
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Front Desk Associate
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Director of New Business Local Sales
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