Parts Sales Specialist

3 weeks ago

Livermore, United States Toyota Material Handling Full time

Job Type

Full-time

Description

JOB OVERVIEW:

The Parts Specialist is responsible for fulfilling parts orders, managing parts inventory and providing excellent customer service and technical expertise to all walk in and telephone customers. This position requires an acute attention to detail, an obsession with resolving issues the same day, as well as the ability to establish positive relations with vendors, customers, Sales/Service/Product Representatives and other related TMH Departments. Excellent customer service is the driving force for this position, providing the same level of service to all internal and external customers. You must live within commuting distance to Livermore to qualify for this position.

JOB DUTIES/RESPONSIBILITIES:

  • Provide superior customer service to all internal, walk-in and telephone customers.
  • Provide quick response in answering all phone and email inquiries.
  • Use all resources necessary to ensure the customer needs are met as quickly as possible.
  • Process parts orders for customers as well as Road and Shop Technicians.
  • Provide parts information to Service Advisors to ensure accurate and timely quotes (within 24 hrs) as requested, providing status until closed.
  • Expedite and advise customers and TMH colleagues on the status of all backordered items.
  • Process returns from customers and vendors (RTV's)
  • Return parts to stock and bin location as needed.
  • Works with and communicates regularly with fellow Branch team members to help each other provide an outstanding experience for the customer.
  • Communicate with your Manager regularly regarding issues, suggestions and any assistance or training you may need.
Requirements

Required Qualification & Skills:
  • High School diploma
  • 3-5 years of experience in customer service, parts, inventory or other customer facing role
  • Professional manner in person and on the phone with customers
  • Strong communication and collaboration skills; willingness to communicate transparently even when it's hard
  • Detail oriented with strong organization, time management and proven math skills
  • Ability to multi-task and shift priorities in a changing environment
  • Ability to work under pressure and use good business judgment
  • Ability to work independently and with others to problem solve and drive continuous improvement
  • Personally accountable and committed to follow-through to ensure customer satisfaction
  • Willing to train others and committed to ongoing personal development
  • Ability to use a variety of information technologies is essential, including e-mail, word processing and spreadsheet (MS Word, Excel, Outlook)
Desired Qualifications & Skills:
  • 2+ years of experience working in a material handling / industrial environment with parts sales
  • Undergraduate degree in Business Administration
PHYSICAL REQUIREMENTS:
  • Approximately 100% is spent seated at a desk, working on the computer
  • Approximately 70% will be interacting with email and the internet
  • Approximately 30% will be using a computer as your video and phone


Salary Description

$25-29/hr DOE

  • Automotive Parts Specialist

    3 weeks ago

    Livermore, California, United States Genuine Parts Company Full time

    Job OverviewWe are seeking an experienced Automotive Parts Specialist to join our team at NAPA. As a key member of our retail store team, you will be responsible for providing exceptional customer service and support in all aspects of automotive parts sales.

  • Sales and Marketing Specialist

    4 weeks ago

    Livermore, United States AMS.NET Full time

    Job DescriptionJob DescriptionJob OverviewThe Marketing Specialist works alongside the Director, Technology Marketing and Sales Enablement to develop marketing content and activities to meet AMS/MGT’s national TSG organizational objectives. The Specialist will be involved in digital and direct marketing, content creation, and conference...

  • Sales and Service Specialist

    1 week ago

    Livermore, California, United States rag & bone Full time

    We are seeking a highly motivated Sales Specialist to join our team at rag & bone. As a key member of our sales team, you will play a crucial role in driving sales growth, delivering exceptional customer experiences, and maintaining a consistent high level of customer service.Key Responsibilities:Sales Performance: Meet or exceed monthly sales targets, drive...

  • Retail Sales Specialist

    2 weeks ago

    Livermore, California, United States Peninsula Building Materials Full time

    We are seeking a skilled and customer-focused Retail Sales Specialist to join our team at Peninsula Building Materials. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and contributing to the success of our company.This is an excellent opportunity to work in a...

  • High-End Sales and Inventory Specialist

    1 week ago

    Livermore, California, United States Longchamp USA Inc Full time

    High-End Sales and Inventory PositionWe are seeking a detail-oriented High-End Sales and Inventory Specialist to join our team at our Longchamp San Francisco Premium Outlets location. As a Luxury Retail Sales and Stock Associate, you will be responsible for creating an exceptional customer experience, generating and maximizing sales, and maintaining accurate...

  • Retail Sales Professional

    1 week ago

    Livermore, California, United States Rag & Bone Full time

    About UsRag & Bone is a global fashion brand that values community, creativity, and inclusivity. Since our founding in 2002, we've been dedicated to empowering individuals to express themselves authentically through our high-quality products.Job OverviewWe're seeking a skilled Sales Specialist to join our team, working 32-40 hours per week. As a Sales...

  • Part-time Luxury Retail Sales Associate

    3 weeks ago

    Livermore, United States Longchamp USA , Inc. Defunct Full time

    Luxury Retail Sales Associate - La Maison LongchampLa Maison Longchamp: Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp's team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior...

  • Plumbing Sales Specialist

    2 weeks ago

    Livermore, California, United States New Luxury Baths & Kitchens LLC Full time

    Job OverviewNew Luxury Baths & Kitchens is a family-owned and operated business in the plumbing industry since 2006. As a Plumbing Sales Associate, you will be part of an established sales team that provides high-quality plumbing fixtures to the local community.The ideal candidate will have previous experience in sales, customer service, retail, or other...

  • Sales Associate

    3 months ago

    Livermore, United States Cole Haan Full time

    Supports in the direction of all in-store activities to achieve sales and profitability targets, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan. CORE ACCOUNTABILITIES: Deliver financial results: Drive financial growth by achieving personal sales and key KPI goals...

  • Counter Sales Specialist

    2 weeks ago

    Livermore, California, United States Peninsula Building Materials Full time

    Job OverviewWe are seeking a skilled Counter Sales Associate to join our team at Peninsula Building Materials. This role requires excellent customer service skills, a strong work ethic, and the ability to work effectively as part of a team.As a Counter Sales Associate, you will be responsible for greeting and assisting customers in a friendly and...

  • Luxury Retail Sales and Stock Associate

    2 weeks ago

    Livermore, United States Longchamp USA , Inc. Defunct Full time

    Job Type Part-time Description Luxury Retail Sales Associate - La Maison LongchampLa Maison Longchamp: Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp's team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful,...

  • Fashion Sales Expert

    1 week ago

    Livermore, California, United States Rag & Bone Full time

    About Rag & BoneRag & Bone is an innovative fashion brand founded in 2002 in New York. We prioritize being true to ourselves, embracing our individuality, and staying ahead of the curve. Our mission is to empower our customers to express themselves authentically through our high-quality products.Job SummaryWe're looking for a talented Sales Specialist who...

  • Customer Experience Specialist

    1 week ago

    Livermore, California, United States Coach Full time

    About Our TeamCheerful, high-energy team members are wanted to join the Coach sales floor as Customer Experience Specialists. As part of our dynamic team, you will be responsible for driving sales growth by providing exceptional customer service and building strong relationships with clients.Benefits and PerksWe offer a competitive compensation package of...

  • Sales Associate

    3 months ago

    Livermore, United States Cole Haan Full time

    Supports in the direction of all in-store activities to achieve sales and profitability targets, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan.CORE ACCOUNTABILITIES: Deliver financial results: Drive financial growth by achieving personal sales and key KPI goals...

  • Retail Sales Representative

    4 weeks ago

    Livermore, California, United States Under Armour Full time

    Empower Your Career with Under ArmourWe are seeking a motivated Retail Sales Representative to join our team at Under Armour in Livermore, CA. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating sales, and maintaining a clean and organized store environment.About the Role:The Retail Sales...

  • Operations Specialist

    5 days ago

    Livermore, United States Gexpro Services Full time

    Job DescriptionJob DescriptionCompany Overview: Gexpro Services is a world-class Supply Chain Services outsource provider, specializing in developing and managing production inventory management programs. Our managed inventory programs are designed to support manufacturing OEM’s with their engineered production material specifications, fulfillment, and...

  • Operations Specialist

    3 days ago

    Livermore, United States Gexpro Services Full time

    Job DescriptionJob DescriptionCompany Overview: Gexpro Services is a world-class Supply Chain Services outsource provider, specializing in developing and managing production inventory management programs. Our managed inventory programs are designed to support manufacturing OEMs with their engineered production material specifications, fulfillment, and...

  • Retail Sales Professional

    2 weeks ago

    Livermore, California, United States Peninsula Building Materials Full time

    About the RoleThis Counter Sales Associate position requires a strong work ethic, attention to detail, and the ability to work effectively as part of a team.You will be responsible for processing sales transactions accurately and efficiently using our point-of-sale system, handling cash, credit card, and other payment methods in accordance with company...

  • Software Sales Professional

    3 weeks ago

    Livermore, California, United States Abbott Laboratories Full time

    Why Work With Us?At Abbott Laboratories, we are committed to improving patient outcomes through the delivery of high-quality products and services. We offer a dynamic and supportive work environment that fosters collaboration, innovation, and growth.As an Informatics Sales Specialist, you will have the opportunity to make a real difference in the lives of...

  • Holiday Customer Experience Specialist

    1 week ago

    Livermore, California, United States Allbirds Retail Full time

    At Allbirds Retail, we're on a mission to revolutionize the way people experience footwear. As a Holiday Customer Experience Specialist, you'll be instrumental in making this vision a reality by providing exceptional customer experiences, driving sales growth, and maintaining our stores' high standards.About the Role:Customer Experience: Deliver...