Dental Office Coordinator
1 week ago
West Coast Dental is a rapidly growing network of dental offices servicing California. We are continuously seeking talented individuals to join our team.
With over 30 years of experience, we have established ourselves as a leader in providing quality dental care. Our team of dedicated professionals strives to deliver the highest standard of care using the latest technologies.
We recognize the importance of investing in our employees and provide an excellent work environment that facilitates professional and personal growth. Our company culture emphasizes the value of delivering unparalleled customer service to all.
Job Responsibilities:
- Provide exceptional customer service and sales support
- Schedule same-day or next-day appointments
- Respond to customer inquiries and concerns
- Ask probing questions to identify additional scheduling opportunities
- Ensure scheduled customers attend their appointments by obtaining consent for email and text reminders
- Maintain accurate records of customer interactions and schedule changes
- Promote patient care and friendly behaviors to all customers
Requirements:
- Call center experience preferred
- Fluency in English and Spanish required
- Strong communication and interpersonal skills
- Able to work in a fast-paced environment with multiple priorities
- Possess a strong internal drive and passion to help others
Benefits:
- Sick pay
- Holiday pay
- Vacation pay
- Medical insurance
- Vision insurance
- Comprehensive dental benefits
- Voluntary supplemental insurance options
- Continuing education opportunities
- Advancement opportunities
- 401(k) plan
About West Coast Dental:
We are proud to be an EEO employer and offer a dynamic work environment that values employee growth and development. If you have a passion for delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply.
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