Operations Manager

4 weeks ago


Hanover Park, Illinois, United States Insight Enterprises, Inc. Full time
Job Summary

As an Operations Manager at Insight Enterprises, you will be responsible for managing employees to ensure service expectations are met for Insight's internal and external customers. This includes proper planning, forecasting, training, and operational efficiency with regards to employee utilization, logistical processes, and employee administrative functions. You will also be responsible for building and maintaining positive relationships within Insight and its partners and clients.

Key Responsibilities
  • Plan, manage, and coordinate personnel and operations processes.
  • Report on metric and SLA adherence to all levels of the organization.
  • Communicate business activities for sound decision-making.
  • Continuously evaluate processes, procedures, and systems for optimization.
  • Maintain open communication with other departments.
  • Represent Insight in a professional manner to customers and associates.
  • Issue regular reports and some travel required.
  • Perform other duties as assigned.

Requirements
  • Bachelor's degree from a four-year college or university.
  • 3+ years of related operations experience or equivalent.
  • Experience in supervising teammates.
  • Ability to lead and provide assistance and advice.
  • Knowledge of SAP for resource management, time reporting, and expense reporting.
  • Strong verbal, interpersonal, and analytical skills.
  • Ability to multitask and manage priorities effectively.
  • Excellent time management and teamwork skills.
  • Strong computer skills.

About Insight
Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.

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