Cisco Communication Solutions Architect
2 weeks ago
Job Title: Cisco Communication Solutions Architect
Location:
Onsite - Phoenix, AZ
Overview:
Key Skills:
- Cisco Communication technologies
- IP Telephony, Video Conferencing, VoIP/UCCE expertise
- Experience in establishing network frameworks
- Design integration strategies for Cisco & Genesys within the Client's telephony and video conferencing systems, with additional expertise in leveraging Genesys for Audio/Video capabilities
- Deploy and oversee Cisco Communication technologies
- Establish and manage network frameworks
- Develop standardized documentation and engineering resources
- Hands-on experience in managing and administering Cisco Call Manager in a contact center setting
- Technical expertise in managing, maintaining, deploying, and troubleshooting Cisco telecommunications infrastructures
- System administration and end-user support experience in Cisco VoIP/UCCE environments
- Familiarity with the Microsoft suite of productivity applications
- Collaborate with IT personnel, business associates, clients, and vendors
- Analyze and resolve technical challenges independently
- Manage multiple projects and adapt to changing priorities
- Strong communication skills
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