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Patient Scheduling Specialist

2 months ago

Fort Belvoir, Virginia, United States General Infomatics, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Appointment Clerk to join our team at General Infomatics, Inc. in Fairfax Health Center. As an Appointment Clerk, you will be responsible for providing exceptional patient care and support in a fast-paced clinical environment.

Key Responsibilities
  • Record and Maintain Accurate Records: Ensure that patient records are accurate, up-to-date, and compliant with regulatory requirements.
  • Answer Inquiries and Provide Information: Respond to patient inquiries, provide information about clinic activities, and direct patients to the appropriate staff members.
  • Perform Receptionist and Clerical Duties: Assist with scheduling, data entry, and other administrative tasks to support patient care.
  • Verify Patient Information: Confirm patient information in the computer system and update records as necessary.
  • Ensure Treatment Requests are Scheduled: Verify that treatment requests are scheduled and ordered by providers.
  • Receive Calls and Assist with Referrals: Answer calls from patients seeking appointments and assist with referrals to specialty care.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this position.
  • Microsoft Office Skills: Familiarity with Microsoft Office applications, including Excel, PowerPoint, Word, and Mail.
  • Excellent Communication Skills: Ability to read, write, and speak English fluently to effectively communicate with patients and staff.
Benefits
  • $17.50 per Hour: Competitive hourly rate.
  • Health and Welfare Benefits: Comprehensive health and welfare benefits package.
  • Vacations, Holidays, and Sick Leave: Generous paid time off and sick leave policy.