Program Assistant

4 days ago


Baltimore, Maryland, United States HealthCare Access Maryland Full time
About the Role:
We are seeking an experienced Administrative Assistant to join our team at HealthCare Access Maryland (HCAM). The successful candidate will provide administrative support to the clinical team, manage incoming calls and messages, and reconcile data for internal and external reports.

Responsibilities:
* Manage incoming calls and messages through the MATCH Program's main phone number
* Provide support to the clinical team by requesting supporting documentation, screening incoming calls and entering notes in the MATCH Program's database
* Perform clerical duties for the MATCH management staff
* Data entry of medical information into BCDSS' child welfare database system

Requirements:
* High School or GED required
* Minimum of 1 year customer service experience
* Minimum of 1 year administrative experience
* Strong organizational skills with the ability to multi-task

What We Offer:
A competitive salary of $19.91-$20.91 per hour, plus a comprehensive benefits package that includes vacation, sick, personal, and mental health leave, a 403(b)-retirement plan with employer match, medical, dental, life, short-term and long-term disability insurance, company-paid life insurance, voluntary life insurance options, Health Savings Account (HSA) and Flexible Spending Account (FSA) options, and a voluntary emergency savings fund with employer match.

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