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Assistant General Manager

2 months ago

Denton Texas, United States Campus Life & Style Full time
About Campus Life & Style

Campus Life & Style is a dynamic organization dedicated to providing an unparalleled resident experience and workplace environment. Our mission is to create value through building a world-class team of passionate individuals, a commitment to a positive company culture, and delivering groundbreaking style and design.

Job Summary

We are seeking a highly motivated and customer-centric Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for providing support, mentorship, and direction to ensure a high level of Employee and Resident engagement.

Key Responsibilities
  • Provide leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it.
  • Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.
  • Assist the General Manager with the training, coaching, development, and leadership of exceptional team members.
  • Manage all customer sales interactions, both personally and through directing team members in alignment with company standards.
  • Manage the successful execution of customer experience initiatives, engagement initiatives, and additional marketing opportunities.
Requirements
  • A Bachelor degree or 1 year's experience in the student/multi-family housing industry or equivalent combination of education and experience.
  • Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata).
  • Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws.
About the Ideal Candidate

We are looking for an individual who thrives on sharing their knowledge and creating a better future for Campus Life and Style. You should be the number one Ambassador of the CL&S Culture and Vision within your Community. Personal drive to be the best you can be and want to grow within the company.

An entrepreneurial mindset is a must, with a creative approach to meet the needs of our residents and our company. Strong skills in hiring and staff development, budgeting, and marketing planning, scheduling, and managing operations are essential.

Campus Life & Style is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws.