Pre-Litigation Coordinator

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Richard Harris Law Firm Full time

Job Overview:

We are seeking a highly skilled and detail-oriented Pre-Litigation Coordinator to join our team at the Richard Harris Law Firm.

About the Role:

The successful candidate will be responsible for providing exceptional customer service to potential clients, answering calls, and gathering pertinent information to lay the foundation of their case. This is an excellent opportunity to work in a dynamic and fast-paced environment with a talented team of professionals.

Main Responsibilities:

  • Call Handling: Answer phone calls in a polite and professional manner, assess customer needs, and make informed decisions for conversion.
  • Documentation: Enter information into the case management software, schedule office appointments as needed, and make recommendations for other case types that may benefit the current or potential client.

Requirements:

  • Education: High School diploma or equivalent required.
  • Experience: Prior customer service or call center experience is a plus.
  • Skills: Ability to type 40-50 words per minute, strong organizational and attention to detail skills, excellent verbal and written communication skills, and proficiency in Microsoft Office Suite.

Estimated Salary: $45,000 - $55,000 per year, depending on experience.



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