Facility Solutions Professional

3 days ago


Costa Mesa, California, United States City Wide Facility Solutions Full time
Job Summary:

CITY WIDE FACILITY SOLUTIONS IS SEEKING A FACILITY SOLUTIONS MANAGER FOR OUR LOCATION IN ORANGE COUNTY, CA. WE OFFER COMPETITIVE SALARIES AND EXCELLENT BENEFITS PACKAGES.

About the Job:

This is an outside, B2B account management position that provides field support, training, guidance, inspections of contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and contractors.

Responsibilities:
  • Manage client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
  • Negotiate contracts and procure supplies from clients.
  • Develop and implement effective service strategies and schedules tailored to each client.
  • Manage all Contractor relationships, including interviewing and hiring, negotiating pricing and contract terms, managing agreements, developing service specifications, and verifying contractor compliance.
  • Monitor and ensure high client satisfaction through quality control inspections and follow-up communications.
Requirements:
  • 3+ years of B2B account management experience, preferably in building maintenance or facility management.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and CRM databases.
  • Willingness to travel frequently to client locations.

Estimated Salary: $75,000 - $95,000 per year



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