Organizational Transformation Business Analyst
3 days ago
We are seeking a detail-oriented Business Analyst specializing in Organizational Transformation to conduct change analysis across multiple business units. This role supports a large-scale organizational shift by integrating diverse perspectives to realign roles and responsibilities around new technology.
Key Responsibilities:- Change Management: Execute and educate stakeholders on the intent, objectives, and activities throughout the maturity of our CRM database.
- Integration Planning: Create an end-to-end plan to integrate new technology, coordinating efforts among business stakeholders, leadership, and IT partners.
- Process Analysis: Analyze and re-engineer business and technology processes to ensure clarity and comprehensiveness.
- Documentation: Document business process flows using standard tools (e.g., MS Visio or similar) to provide clear visual representations.
- Effectiveness Evaluation: Define and evaluate change effectiveness against measurable objectives, and periodically inform stakeholders and leadership on progress.
- Knowledge Creation: Demonstrate proficiency in documentation tools to produce high-quality knowledge base articles, technical documentation, and workflows with consistency.
- Communication: Leverage various communication channels tailored to diverse audience sizes and technical backgrounds to ensure clear understanding and engagement.
- Proven experience as a Business Analyst, particularly in organizational transformation or change management.
- Strong analytical skills with the ability to synthesize information from multiple sources.
- Familiarity with CRM data platforms and related technologies is a plus.
- Proficiency in documentation tools (e.g., MS Visio, Confluence, etc.).
- Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.
- Employment Type: 6+ Months with potential to extend or convert upon proven success.
- Schedule: Onsite 9a - 5p.
- Location: Memphis, TN.
- Target Compensation: $50.00 per hour.
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