Business Intelligence Analyst

1 week ago


Memphis, Tennessee, United States Coats Full time
Job Title: Business Intelligence Analyst

The Coats Business Intelligence Analyst is a key member of our IT team, responsible for maintaining and enhancing our Business Intelligence (BI) systems. This role involves server administration, configuration, and performance tuning, as well as resolving production issues and managing change requests.

Key Responsibilities:
  • Design, develop, and implement various enterprise reporting solutions (ERP).
  • Manage BI systems, including installation, upgrades, configuration, license management, backups, and load balancing.
  • Monitor performance, track server activity, and archive logs to identify and resolve potential performance issues.
  • Ensure timely resolution of production issues and support tickets within the BI environment.
  • Facilitate change requests, keeping all relevant parties informed about the impacts on project schedules.
  • Participate in meetings, reviews, and user group discussions, effectively communicating with stakeholders and business groups.
ERP Responsibilities:
  • Support the Lead SAP ERP Systems Analyst as needed, including assisting with their day-to-day tasks and serving as a backup when required.
  • Contribute to various systems activities and projects, assisting with the design, development, maintenance, and enhancement of application programs.
  • Utilize SAP S4 Hana for configuration and testing.
  • Work with end users to translate business problems into system requirements.
  • Conduct unit testing to meet specifications, perform ad hoc analysis, and validate data.
  • Evaluate user change requests and obtain approval to make modifications.
Requirements:
  • Minimum of 5 years of relevant experience in BI.
  • Experience with SAP ERP systems a plus.
  • Bachelor's degree preferred but not required.
  • Experienced in performing business process design, requirements gathering, and gap analysis.
  • Experienced Microsoft Excel user including creating formulas, pivot tables, v-look ups, etc.
  • Excellent verbal and written communication/presentation skills with a strong focus.

The Coats Company is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law.



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