Senior Segmentation Analyst

7 days ago


Mercer Island, Washington, United States Amazon Web Services, Inc. Full time
About the Role

We are seeking a highly skilled Senior Segmentation Analyst to join our dynamic team at Amazon Web Services, Inc. The ideal candidate will have a strong background in sales operations, segmentation, and planning, with excellent analytical and problem-solving skills.

Key Responsibilities
  • Lead projects and initiatives to increase operational efficiency and establish new processes.
  • Develop and track metrics for new strategic programs.
  • Conduct analysis to identify trends and share findings on ticketing support details.
  • Develop metrics and reports to manage SP2 support teams' ticketing queue.
  • Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools.
  • Provide operational support to S&P program, policy, and enablement teams.
About the Team

The AWS Sales, Marketing, and Global Operations Segmentation and Planning (SMGS Ops S&P) team provides the technology, tools, and processes to support the rapidly growing worldwide AWS Sales organization.

We partner with SMGS Ops teams, including Planning Tools, Revenue, CRM, and GSC, to enable our customers to execute planning activities.

Our teams include program management, policy, internal customer support, communications & training, and business operations.

What We Offer

At Amazon Web Services, Inc., we offer a dynamic and inclusive work environment, with opportunities for growth and development.

We value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and valued.

We offer a competitive compensation package, including equity, sign-on payments, and other forms of compensation.

We also offer a range of benefits, including medical, financial, and other benefits.

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market.

Pay is based on a number of factors, including market location and may vary depending on job-related knowledge, skills, and experience.



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