Teller Lead

1 week ago


Franklin Park, United States PNC Financial Services Group Full time
Job Description

PNC Financial Services Group is seeking a highly skilled and motivated Teller Lead to join our team. As a Teller Lead, you will be responsible for coaching and mentoring tellers to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Coach and mentor tellers to improve customer service skills and drive sales growth
  • Supervise customer transactions and ensure accurate and efficient processing
  • Identify opportunities to cross-sell and upsell PNC products and services
  • Collaborate with branch staff to achieve sales and customer service goals

Requirements:

  • 1+ years of experience in a banking or financial services environment
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and meet sales and customer service goals
  • Strong leadership and coaching skills

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career growth and advancement
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) matching program

How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.


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