Teller Supervisor Lead

4 hours ago


Park Rapids, Minnesota, United States Northwoods Bank of Minnesota Full time
Job Title: Teller Supervisor

At Northwoods Bank of Minnesota, we're committed to creating a supportive and inclusive environment for our customers and team members. We're seeking an experienced and enthusiastic Teller Supervisor to join our team.

Key Responsibilities:
  • Team Leadership: Supervise, train, and mentor a team of tellers, ensuring they provide exceptional customer service and adhere to bank policies and procedures.
  • Customer Service: Address complex customer inquiries and resolve issues with professionalism and efficiency. Promote a customer-centric approach throughout the teller line.
  • Operational Oversight: Monitor and manage teller activities, including cash handling, transaction processing, and balancing of cash drawers. Ensure compliance with all regulatory and security procedures.
  • Performance Management: Conduct regular performance evaluations, provide constructive feedback, and implement training initiatives to enhance teller skills and productivity.
  • Reporting & Analysis: Prepare and review operational reports, identify trends or issues, and implement strategies to improve efficiency and service quality. Assist in facilitating internal and external audits.
  • Collaboration: Work closely with management to support Bank goals, drive sales initiatives, and contribute to overall Bank success.
Why Work with Us?
  • Community Impact: Be part of a team that values and supports local businesses and individuals.
  • Career Growth: We offer opportunities for professional development and career advancement within our growing organization.
  • Supportive Culture: Enjoy a collaborative and positive work environment where your contributions are valued and recognized.
  • Competitive Benefits: We offer a comprehensive benefits package, including health insurance, dental and vision insurance, retirement plans, paid time off, continuing education, and more.

We're an equal opportunity and veteran-friendly employer. We encourage qualified women, minorities, individuals with disabilities, and veterans to apply.


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