Maintenance Operations Director

2 weeks ago


Warrendale, Pennsylvania, United States HUB Parking Technology Full time

Job Overview

HUB Parking Technology is seeking an experienced Maintenance Operations Director to lead our team in providing exceptional maintenance services.

About HUB Parking Technology

We are a parking technology company dedicated to developing innovative systems that make parking efficient, profitable, and easy to manage for operators.

Job Responsibilities

  • Lead a team of Maintenance Contract Managers and other associates to ensure excellent service delivery and customer satisfaction.
  • Develop and implement processes to improve operational efficiency and reduce costs.
  • Maintain strong relationships with customers to retain business and drive growth.
  • Work closely with Sales, Service, and Systems teams to develop account strategies and action plans.
  • Monitor and analyze regional customer satisfaction levels, providing input for adjustments and improvements.
  • Interface with key National and Regional customers as needed for escalations and service-related meetings.

Requirements

  • Bachelor's degree in Business Management or related field.
  • 10+ years of operations management experience and 15+ years of overall business experience.
  • Strong understanding of Profit and Loss financial statements.
  • Industry experience is essential.

Skills

  • Demonstrated business acumen, leadership, and management skills.
  • Good understanding and working knowledge of FAAC Parking Systems service solutions.
  • Sound understanding of managerial accounting and financial reporting.
  • Effective communication and problem-solving skills.

Compensation

The estimated salary for this position is $120,000 - $150,000 per year, depending on location and experience.



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