Maintenance Operations Director
2 weeks ago
Job Overview
HUB Parking Technology is seeking an experienced Maintenance Operations Director to lead our team in providing exceptional maintenance services.
About HUB Parking Technology
We are a parking technology company dedicated to developing innovative systems that make parking efficient, profitable, and easy to manage for operators.
Job Responsibilities
- Lead a team of Maintenance Contract Managers and other associates to ensure excellent service delivery and customer satisfaction.
- Develop and implement processes to improve operational efficiency and reduce costs.
- Maintain strong relationships with customers to retain business and drive growth.
- Work closely with Sales, Service, and Systems teams to develop account strategies and action plans.
- Monitor and analyze regional customer satisfaction levels, providing input for adjustments and improvements.
- Interface with key National and Regional customers as needed for escalations and service-related meetings.
Requirements
- Bachelor's degree in Business Management or related field.
- 10+ years of operations management experience and 15+ years of overall business experience.
- Strong understanding of Profit and Loss financial statements.
- Industry experience is essential.
Skills
- Demonstrated business acumen, leadership, and management skills.
- Good understanding and working knowledge of FAAC Parking Systems service solutions.
- Sound understanding of managerial accounting and financial reporting.
- Effective communication and problem-solving skills.
Compensation
The estimated salary for this position is $120,000 - $150,000 per year, depending on location and experience.
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