Area Parts and Warranty Administrator

6 hours ago


Alvarado, Texas, United States National Express LLC Full time
About the Role

We are seeking a highly organized and detail-oriented Area Parts and Warranty Administrator to join our team at National Express LLC. As a key member of our maintenance operations team, you will be responsible for providing administrative support and guidance to our locations within an assigned maintenance area.

Key Responsibilities
  • Facilitate and manage the flow of parts and warranty information across multiple maintenance facilities, serving as the first-line support for parts and warranty questions from the assigned area.
  • Process and track internal parts transfers between locations, utilizing multiple inventory systems.
  • Review repair orders for completeness and accuracy, ensuring that warrantable claims are processed correctly.
  • Maintain a strong knowledge of internal parts catalogs and process requests to add parts for purchase, requiring expertise in parts searching and cross-referencing.
  • Drive a culture of 5S practices in physical inventory storerooms, ensuring efficient and organized storage.
  • Advise maintenance supervisors on suggested stocking levels based on inventory data.
  • Assist field locations in parts lookup and sourcing when availability is an issue.
  • Follow up on backordered parts or work orders waiting on parts for extended periods.
  • Encourage compliance with company policies and procedures related to warranty, parts, and inventory.
  • May require quarterly travel to locations within the area to assist with parts and asset inventories.
Requirements
  • High School Diploma or equivalent; associate or bachelor's degree in a quantitative discipline preferred.
  • Two to five years' experience in parts or service centers, warehouse/PDC environments, or inventory control/storeroom management.
  • ASE Parts Certification within a reasonable timeframe after onboarding.
  • Familiarity with labor operations, repair procedure documents, and industry Vehicle Maintenance Reporting Standards (VMRS) coding.
  • Strong data entry, office, and computer skills.
  • Excellent communication abilities (verbal, listening, and written).
  • Ability to prioritize and manage multiple tasks.
What We Offer

We offer a competitive compensation package, including medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Employees are also eligible to enroll in a retirement savings plan. The pay rate range and other terms of employment vary between different sites, geographical markets, customer/contractual terms, and positions.

We are an equal employment opportunity employer and welcome applications from diverse candidates. Our goal is to create a workforce that reflects the communities we serve. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected characteristics.



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