Customer Service Liaison
2 months ago
We are seeking a dedicated Customer Service Liaison to join our team at beBee Professionals in Woodland, United States.
In this role, you will provide exceptional support to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:- Respond to customer inquiries via phone, email, or chat, providing timely and accurate information.
- Resolve customer complaints by identifying root causes and implementing effective solutions.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Update customer records in our system and track interactions to ensure seamless communication.
- Collaborate with other departments to deliver an exceptional customer experience.
- A high school diploma or equivalent is required. Previous experience in customer service or a related field is preferred.
- You possess excellent communication and problem-solving skills, allowing you to navigate complex customer issues effectively.
- Ability to multitask and manage time efficiently to meet customer demands.
- Proficiency with computers and customer service software to streamline processes.
- The competitive salary for this position is estimated to be around $45,000 - $60,000 per year, depending on experience.
- We offer a comprehensive benefits package, including health, dental, and vision insurance coverage.
- Paid time off and flexible working hours allow for work-life balance.
- Opportunities for career growth and development within our dynamic team.
- An inclusive and supportive work environment that fosters employee satisfaction.
If you have a passion for helping others and delivering exceptional customer experiences, we encourage you to apply for this Customer Service Liaison position.
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