Guest Experience Team Member

4 weeks ago


Glen Burnie, Maryland, United States McDonald's Full time
Guest Experience Leader

At McDonald's, we're looking for a Guest Experience Leader to join our team. As a Guest Experience Leader, you'll play a vital role in ensuring our guests have an exceptional experience every time they visit our restaurant.

Key Responsibilities:
• Check in with guests and ensure they're enjoying themselves
• Handle guest concerns and provide a resolution to their satisfaction
• Work collaboratively with your team to maintain a welcoming, friendly, and clean restaurant environment
• Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

Requirements:
• A humble and hospitable demeanor
• Passion for helping and serving others (customers and fellow team members)
• Desire to learn and grow
• Ability to communicate effectively and anticipate customer needs

What We Offer:
• Competitive pay from $19.41/hour plus cash incentives
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan*Medical, dental, and vision benefits*And much, much more

Equal Employment Opportunity:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

Accommodation:
We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

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