Restaurant Operations Manager

6 days ago


Glen Burnie, Maryland, United States Friendly's Full time

Restaurant Manager at Friendly's

Key Responsibilities:

  • Lead by Example: Demonstrate strong leadership skills and be visible on the floor during peak periods.
  • Embed Friendly's Vision: Demonstrate a clear understanding of Friendly's vision, mission, and values.
  • Deliver Exceptional Guest Service: Be involved in the guest service experience and respond to guest complaints in a timely and professional manner.
  • Train and Develop Staff: Train staff to follow restaurant procedures and maintain a positive work environment.
  • Maintain Safety and Quality Standards: Ensure that safety and food quality standards are maintained at all times.
  • Manage High-Stress Situations: Handle high-stress situations calmly and with good judgment to please guests and keep staff focused on their daily goals.

About Friendly's:

Friendly's is a leading restaurant chain that values its employees and customers. We are committed to providing a positive work environment and delivering exceptional guest service.



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