Guest Experience Ambassador

4 weeks ago


Glen Burnie, Maryland, United States McDonald's Full time
Job Summary:

As a Guest Experience Leader at McDonald's, you will play a vital role in delivering exceptional customer service and creating a welcoming atmosphere for our guests. Your primary responsibility will be to lead the guest experience by checking in with guests, handling guest concerns, and providing solutions to their satisfaction. You will also work closely with your team to maintain a clean and friendly restaurant environment. If you have a passion for helping others, a desire to learn and grow, and excellent communication skills, this role may be the perfect fit for you.

Key Responsibilities:

Lead the guest experience by checking in with guests and ensuring they are enjoying themselves

Handle guest concerns and provide solutions to their satisfaction

Work closely with your team to maintain a clean and friendly restaurant environment

Offer expert insight into promotions and benefits of utilizing the McDonald's App and Mobile Order & Pay features

Requirements:

A humble and hospitable demeanor

Passion for helping and serving others (customers and fellow team members)

Desire to learn and grow

Excellent communication skills

What We Offer:

Competitive pay from $19.41/hour plus cash incentives

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan*Medical, dental, and vision benefits*And much, much more

Equal Employment Opportunity:

McDonald's is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

Requsition ID:
PDX MC CB2C499C-3824-4E22-B2DC-57F6FFFC57F6_4582

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

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