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Assistant General Manager
2 months ago
Job Title: Restaurant Operations Manager
Job Summary:
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Cheeseburger Restaurants. As a key member of our management team, you will be responsible for directing restaurant operations, ensuring customer and employee satisfaction, and driving business growth.
Key Responsibilities:
- Assist the General Manager in directing restaurant operations, including managing kitchen and bar operations, supervising staff, and ensuring compliance with company policies and procedures.
- Develop and implement strategies to improve customer satisfaction, employee engagement, and sales growth.
- Manage and control labor costs, inventory, and expenses to achieve business objectives.
- Recruit, train, and develop high-performing teams to deliver exceptional customer experiences.
- Monitor and analyze sales data, customer feedback, and operational metrics to inform business decisions.
- Collaborate with cross-functional teams to drive business growth, improve processes, and enhance customer experiences.
- Ensure compliance with company standards, policies, and procedures, including food safety, quality, and customer service.
Requirements:
- 5+ years of experience in restaurant management, preferably in a fast-paced, high-volume environment.
- Proven track record of driving sales growth, improving customer satisfaction, and reducing labor costs.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
- High school diploma or equivalent required; bachelor's degree preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- The chance to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.