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Customer Service Representative

2 months ago

Ogden, Utah, United States Check City Full time

**About Check City**

Check City is a leading provider of financial services, dedicated to delivering exceptional customer experiences. As a representative, you will play a vital role in helping customers achieve their financial goals.

**Key Responsibilities:**

  • Work face-to-face with customers to understand their financial needs and provide personalized solutions.
  • Assist with the issuance of loans, including title loans, installment loans, and payday loans, ensuring compliance with regulatory requirements.
  • Offer a range of financial services, including cash advance services, check cashing, money orders, and bill pay services.
  • Gain knowledge in tax preparation services to provide comprehensive support to customers.

**Requirements:**

  • Strong customer service skills, with the ability to communicate effectively with customers from diverse backgrounds.
  • Proficiency in computer systems and software, with the ability to learn new technologies quickly.
  • Bilingual skills in English and Spanish are required, with the ability to communicate fluently in both languages.

**What We Offer:**

  • Competitive compensation and benefits package, including health insurance, 401(k) matching, and paid time off.
  • Opportunities for career growth and professional development, with a focus on employee satisfaction and well-being.