Room Attendant at The Ritz-Carlton, Chicago
4 weeks ago
Job Overview: As a Room Attendant at The Ritz-Carlton, Chicago, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.
Responsibilities:
- Clean and prepare guest rooms to meet established standards of cleanliness and propriety.
- Retrieve items from shelves and storerooms, set up cleaning cart with supplies, and maintain carts and storerooms in a clean and orderly fashion.
- Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
- Replace towels, soaps, and room amenities, and restock literature that has been removed by previous guests.
- Wash hard floor areas by hand to remove dirt and soiled areas.
- Dust and polish all furniture, fixtures, and wall hangings.
- Strip and remake beds with fresh linens, checking for cleanliness and replacing if soiled.
- Inspect all door and window locks to ensure they are in working order.
- Inspect all room equipment to ensure proper working order and report any deficiencies to the Executive Housekeeper.
- Secure and maintain custody of equipment, keys, and supplies at all times.
- Maintain a friendly, cheerful, and courteous demeanor at all times.
Qualifications:
- No formal education or training required.
- Minimum one-year previous cleaning experience at a hotel preferred.
- Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
- Ability to understand and follow verbal and written instructions and communicate both verbally and in writing.
Physical Demands:
- Lift up to 50lbs. continually throughout a shift.
- Push, pull, and move levers, equipment, and furniture throughout a shift.
- Work with arms raised above head throughout a shift.
- Maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during the entire work day.
Benefits:
- Medical, dental, and vision benefits.
- Union benefits.
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