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Case Manager

2 months ago


West Covina, California, United States Kindred Healthcare Full time
Job Summary

Kindred Healthcare is seeking a skilled Case Manager to join our team. As a Case Manager, you will play a critical role in coordinating and facilitating the care of our patient population.

Key Responsibilities
  • Care Coordination
    • Coordinates clinical and/or psycho-social activities with the Interdisciplinary Team and Physicians.
    • Monitors all areas of patients' stay for effective care coordination and efficient care facilitation.
    • Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care.
    • Appropriately refers high risk patients who would benefit from additional support.
    • Serves as a patient advocate, enhancing a collaborative relationship to maximize the patient's and family's ability to make informed decisions.
    • Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
    • Participates in interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post hospital needs.
    • Coordinates with interdisciplinary care team, physicians, patients, families, post-acute providers, payors, and others in the planning of the patients' care throughout the care continuum.
  • Knowledge/Skills/Abilities/Expectations
    • Knowledge of government and non-government payor practices, regulations, standards and reimbursement.
    • Knowledge of Medicare benefits and insurance processes and contracts.
    • Knowledge of accreditation standards and compliance requirements.
    • Ability to demonstrate critical thinking, appropriate prioritization and time management skills.
    • Basic computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet software.
    • Excellent interpersonal, verbal and written skills in order to communicate effectively and to obtain cooperation/collaboration from hospital leadership, as well as physicians, payors and other external customers.
    • Demonstrates good interpersonal skills when working or interacting with patients, their families and other staff members.
    • Approximate percent of time required to travel, 0%.
    • Must read, write and speak fluent English.
    • Must have good and regular attendance.
    • Performs other related duties as assigned.
    Requirements
    • Graduate of an accredited program required for RN. BSN preferred; or MSW/BSW with licensure as required by state regulations.
    • Healthcare professional licensure required as Registered Nurse, or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) if required by state regulations.
    • Certification in Case Management a plus.
    • Two years of experience in a healthcare setting preferred.
    • Prefer prior experience in case management, utilization review, or discharge planning.