Case Management Coordinator
2 days ago
Under the direction of the Case Manager or Discharge Planner, the Case Management Coordinator plays a vital role in the care we deliver. This position assists with the clerical needs of discharge planning, including faxing inquiries, arranging ambulance transportation, making phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, and family members. The Case Management Coordinator also provides support to the department by checking the department voicemail, retrieving orders from the printer and distributing to appropriate staff, retrieving faxes and documenting in BAR, faxing CCS referrals, faxing Interqual reviews and documenting in BAR, ordering supplies, scheduling meetings, and greeting visitors.
Key Responsibilities- Assist with discharge planning, including faxing inquiries and arranging transportation
- Make phone calls to healthcare providers and facilities
- Document patient information in Meditech
- Provide support to the department, including checking voicemail and retrieving orders
- Order supplies and schedule meetings
To be successful in this role, you will need:
- High School diploma or equivalent
- One year of general office/clerical experience
- Proficient in Microsoft Office
- Knowledge of medical terminology
- Excellent customer service and organizational skills
Emanate Health is a healthcare system dedicated to delivering world-class care to our patients. We are committed to providing a safe, compassionate environment and are proud to be named one of the best places to work in the country. As a member of our team, you will have the opportunity to make a difference in the lives of our patients and their families.
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