Operational Data Analyst Position for Consumer Loans

6 days ago


Lincoln, Nebraska, United States Nelnet Full time
About Nelnet

Nelnet is a diversified and innovative company committed to enriching lives through the power of service. For over 40 years, we have been serving our customers, associates, and communities. Our mission is to create opportunities for people where they live, learn, and work.

Job Overview

This Operational Data Analyst position is focused on supporting our Consumer Loans back-office team and client services team with tier 1 support. The successful candidate will participate in system configuration, reporting, and creation of letters for both areas. This role requires some weekend work, occasionally.

Key Responsibilities
  • Reviews, analyzes, and evaluates business systems and user needs.
  • Utilized as a subject matter expert for repeatable processes.
  • Can identify and resolve Tier 1 issues with support.
  • Manages multiple conflicting priorities & consistently meets deadlines.
  • Presents materials and reports to a wide range of audiences.
  • Works with other analysts and management to conduct analysis and solve problems regarding routine & chronic problems.
  • Aquires knowledge in systems and processes.
  • Creates and maintains documentation for system functionality, processes, and procedures.
Requirements
  • 4-year college degree preferred.
  • 3-4 years of experience in an analytical, student loan, technical, problem-solving or project management position (Required).
  • Some experience with database concepts and simple query language (SQL) preferred.
  • Some experience with report writing tools preferred.
Compensation and Benefits

The estimated salary for this position starts at $39,435.09 per year. We offer a comprehensive benefits package including medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

We are committed to being an equal opportunity employer and take affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.



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