Senior Administrative Associate

4 weeks ago

Columbus, Ohio, United States Williams Lea Group Limited Full time
Job Title: Senior Administrative Associate

About the Role:

We are seeking a highly skilled and experienced Senior Administrative Associate to join our team at Williams Lea Group Limited. As a Senior Administrative Associate, you will provide administrative support to our site, office, and clients, performing a variety of tasks such as expense reports, time entry, invoice entry, calendar and phone management, and opening client matters.

Key Responsibilities:

* Provide administrative support to our site, office, and clients, including tasks such as expense reports, time entry, invoice entry, calendar and phone management, and opening client matters.

* Utilize appropriate logs and/or tracking software for all administrative support work.

* Ensure that job tickets are properly filled out before beginning work.

* Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle.

* Communicate with team members, lead, supervisor, or client supervisor or client on job or deadline issues.

* Meet contracted deadlines for accepting, completing, and delivering all work.

* Troubleshoot basic equipment problems.

* Assist in developing training plans and process maps for the administrative operation.

* Deliver training plans to a team of Admins.

* Serve as a subject matter expert and resource for junior employees.

Requirements:

* High school diploma or equivalent education.

* Minimum (2) years administrative support experience in a professional organization, preferably in the legal industry or professional services; or experience performing administrative duties for a Williams Lea client operation for a minimum of (1) year or more.

* Advanced in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills; able to technically troubleshoot applicable software specific to the business/client.

* Familiar with other software programs for providing administrative support.

* Strong attention to detail; able to work on multiple projects simultaneously.

* Must have good organizational skills.

* Must be able to meet deadlines and complete all projects in a timely manner.

* Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion.

* Able to exercise good judgment to make decisions that conform to business needs and policy.

* Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.

* Ability to maintain professional composure when working with immediate deadlines.

* Ability to work both independently and collaboratively as part of a team.

* Ability to work in a fast-paced environment.

* Ability to communicate professionally both verbally and in writing.

* Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions.

* Must be self-motivated with a positive attitude.

What We Offer:

* Competitive salary and benefits package.

* Opportunities for career growth and professional development.

* Collaborative and dynamic work environment.

* Recognition and rewards for outstanding performance.

How to Apply:

If you are a motivated and experienced administrative professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].

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