Senior Database Administrator

4 weeks ago


Columbus, Ohio, United States Oracle Full time
Job Description

Role Summary

We are seeking a highly skilled Senior Database Administrator to join our team at Oracle. As a key member of our Customer Success Services (CSS) team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.

Key Responsibilities

  • Resolve post-sales non-technical customer inquiries via phone and electronic means
  • Provide technical support for our Electronic Support Services
  • Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees
  • Work with customers on an independent basis with exceptional communication skills
  • Meet service level agreements for production support response and resolution

Requirements

  • Strong hands-on technical knowledge of ORACLE RAC architecture, Backup & recovery, database cloning, Grid installation and upgrade
  • Experience with Oracle EBS Apps cloning, upgrades, implementation and maintenance
  • Ability to manage time across multiple, simultaneous projects
  • Strong experience in Parallel Concurrent Processing (PCP) Setups
  • Strong experience in Cluster setups for both applications and databases

What We Offer

  • A comprehensive benefits package including medical, dental, and vision insurance
  • Short term disability and long term disability
  • Life insurance and AD&D
  • 401(k) Savings and Investment Plan with company match
  • Paid time off and 11 paid holidays

About Us

Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.



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