Senior Database Administrator
4 weeks ago
Role Summary
We are seeking a highly skilled Senior Database Administrator to join our team at Oracle. As a key member of our Customer Success Services (CSS) team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.
Key Responsibilities
- Resolve post-sales non-technical customer inquiries via phone and electronic means
- Provide technical support for our Electronic Support Services
- Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees
- Work with customers on an independent basis with exceptional communication skills
- Meet service level agreements for production support response and resolution
Requirements
- Strong hands-on technical knowledge of ORACLE RAC architecture, Backup & recovery, database cloning, Grid installation and upgrade
- Experience with Oracle EBS Apps cloning, upgrades, implementation and maintenance
- Ability to manage time across multiple, simultaneous projects
- Strong experience in Parallel Concurrent Processing (PCP) Setups
- Strong experience in Cluster setups for both applications and databases
What We Offer
- A comprehensive benefits package including medical, dental, and vision insurance
- Short term disability and long term disability
- Life insurance and AD&D
- 401(k) Savings and Investment Plan with company match
- Paid time off and 11 paid holidays
About Us
Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
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