Restaurant Operations Manager
4 weeks ago
We are Carl's Jr., a leading restaurant company that constantly innovates and employs a highly trained workforce focused on delivering exceptional guest experiences.
The Shift Manager is responsible for supporting the General Manager and the Management Team in maximizing sales and profits while minimizing controllable costs. This involves effectively directing and supervising work shift activities.
- Provides a quality product and guest service experience that delivers total guest satisfaction.
- Completes all required administrative duties and daily paperwork.
- Supervises and performs closing and/or opening duties as directed by the Restaurant Management Team.
- Supports the goals, decisions, and directives of Restaurant Management.
- Follows all POS comp procedures and cash handling procedures.
- Resolves all restaurant-level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
- Delegates shift responsibilities to employees and ensures proper completion of assigned tasks and checklists.
Requirements:
- Comfortable working occasionally in walk-in coolers and freezers.
- Ability to operate a computer and/or cash register.
- Full-time or part-time with flexible scheduling.
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